Support at Home Program
Stay independent in the home you love, with care that feels like family
Support at Home is the Australian Government's program for older Australians who want to keep living at home. St Anastasia's Care is a family-owned, NDIS-registered provider in the Sutherland Shire, offering older Australians warm, dependable help with everyday life at home from our own directly employed team.
Is This Right for You?
Support at Home may be right for you or a loved one if you are an older Australian who would like some help to stay safe, healthy and independent at home. It is also a good fit for families looking for a trusted local provider they can talk to directly. Access starts with an assessment through My Aged Care on 1800 200 422, and we are happy to explain each step.
What's Included
- Personal care, including help with showering, dressing and grooming
- Domestic assistance, including cleaning and laundry
- Meal preparation, to suit your tastes and dietary needs
- Transport to appointments, shopping and social outings
- Community access and companionship
- Respite care, so family carers can take a break
- Overnight and extended support where needed
Our Approach
We were founded in honour of our founder's grandmother, Anastasia, and that is how we think about every person we support. We take time to understand your routines and preferences, match you with a support worker who suits you, and keep familiar faces coming wherever possible. We respond to every enquiry within 24 hours.
How It's Funded
This support is available through:
- NDIS (Core Supports)
- My Aged Care
- Private funding
Not sure how your funding works? We're happy to walk you through it.
Areas We Service
We proudly service the Sutherland Shire — including Sutherland, Kirrawee, Sylvania, Miranda, Caringbah, and Gymea — as well as the greater Sydney region.
Not sure if we cover your area? Just ask — we're always happy to help.
Family First
Every person cared for as our own
Dignity Always
Your choices, your pace, your way
Genuine Compassion
Heart-led, not checklist-driven
Trust & Reliability
We show up, every time
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Ready to Find the Right Support?
We'd love to help you or your loved one live with comfort, dignity, and independence. Reach out — there's no pressure and no obligation.
Support at Home: common questions
Straight answers to the questions we hear most from older people and their families.
What is the Support at Home program?
Support at Home is the Australian Government's home care program for older Australians (generally 65 and over). It replaced Home Care Packages on 1 November 2025 and helps people stay independent at home with services such as personal care, domestic assistance, meals, transport and respite. Access starts with an assessment through My Aged Care on 1800 200 422.
Can St Anastasia's Care support me at home as an older Australian?
Yes. We are a family-owned, NDIS-registered provider based in the Sutherland Shire, and we support older people at home across the Shire, St George and Greater Sydney. All care is delivered by our own directly employed staff. Call 1300 055 918 and we will talk through how we can help and which funding options may apply to you.
How do I get started with Support at Home?
First, contact My Aged Care (1800 200 422) to arrange an assessment. Once you know what you are approved for, call us on 1300 055 918 and we will talk through how we can support you, with no pressure.
What support can I receive at home?
Depending on your approved funding, we can help with personal care, domestic assistance, meal preparation, transport to appointments, community outings and respite so family carers can take a break.
Do you support both NDIS participants and older people?
Yes. We support NDIS participants of all ages as well as older Australians at home. Which funding pathway applies depends on your age and eligibility. If you are unsure, we are happy to talk it through and point you to the right place.
Which areas do you cover for Support at Home?
We support older people across the Sutherland Shire (including Sutherland, Miranda, Caringbah, Cronulla, Engadine and Menai), the St George region (Hurstville, Kogarah, Rockdale and Bexley) and Greater Sydney.